Customer Team Member

Co-op
Sutton Coldfield, West Midlands

Customer Team Member

Location: 316 Clarence Road , Sutton Coldfield, B74 4LU

Pay: £13.04 per hour

Contract: 12 hours per week + regular overtime, permanent contract, part time

Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further at interview.

30% colleague member discount in store – more benefits below

Apply easily from your mobile by completing our assessments - no CV needed!

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

  • A genuine passion for helping people and delivering great service
  • The ability to work as part of a team and flexibly across a range of shifts
  • An interest in retail and working in a busy store environment (experience not essential)

Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

  • Full training and career development resources
  • 30% discount on all Co-op products in-store
  • Flexible access to your pay as you earn it
  • A pension scheme with up to 10% employer contributions
  • 31 days of holiday (pro rata, including bank holidays)
  • 24/7 access to GP appointments, and colleague support programme
  • Cycle to work scheme
  • Market-leading policies to help you through life’s big moments
  • Building an inclusive workplace

A place you'll belong

We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.

Posted 2026-06-09

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