Repairs Planner
This is a part-time, office-based Planner role (14–15 hours per week) offered on an initial 3–6 month temporary contract, providing consistent and stable work within a supportive team environment.
You’ll be responsible for scheduling and coordinating repairs, managing inbox queries, and ensuring operatives are deployed effectively. This is a great opportunity for an experienced Repairs Planner who enjoys working in a dynamic environment and takes pride in delivering excellent customer service to residents. We’d love to hear from anyone with experience as a Planner, Repairs Scheduler, Maintenance Coordinator, Works Planner, or Repairs Administrator, specifically within Social Housing or a similar repairs environment. As a Repairs Planner, you will be:
· Scheduling responsive and planned maintenance works for operatives
· Managing inbox queries and prioritising repair requests
· Raising and allocating repair jobs on internal systems
· Coordinating diaries and managing repair appointments efficiently
· Communicating with residents to confirm appointments and provide updates
· Liaising with contractors, operatives, and internal teams to ensure works are completed on time
· Updating housing management systems with accurate job and appointment details
· Ensuring repairs are scheduled in line with service level agreements and priorities I’d love to speak to any Repairs Planner who has:
· Current or recent experience working as a Planner within Social Housing (essential)
· Strong organisational and coordination skills
· Excellent communication skills when dealing with residents and contractors
· Experience using housing or repairs management systems
· The ability to work effectively in a fast-paced environment and manage multiple tasks Key requirements for this Repairs Planner role:
· Must have current or previous experience working as a Planner within Social Housing
· Experience scheduling repairs or maintenance works
· Strong customer service skills when dealing with residents
· Good IT skills and ability to update internal systems
· Ability to work effectively within a team environment
· Able to work in an office-based, part-time role in Birmingham The role is offering the following benefits:
· Part-time Repairs Planner role (14–15 hours per week)
· Flexible working pattern:
- 5 hours on Wednesday, Thursday, and Friday, or
- 7 hours on Thursday and Friday
· 3–6 month temporary contract
· Opportunity to work with a well-established Social Housing contractor
· Supportive and collaborative team environment
· Valuable experience within a busy repairs and maintenance setting Travel & Location
This Repairs Planner role is based in Birmingham, supporting housing repairs and maintenance services across the local area. The role is fully office-based, so candidates must be able to commute for their allocated part-time hours. If this Repairs Planner role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) or on (phone number removed) for further information
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