Employee Relations Advisor

Employee Relations Advisor

Location: Birmingham

Type: Full-time/hybrid

Overview

Our client is seeking an experienced Employee Relations Advisor to join their team in Birmingham. This is a key role supporting managers across the business with a wide range of employee relations matters, ensuring cases are handled efficiently, compliantly, and with a strong commercial focus.

This opportunity would suit someone with solid ER experience who enjoys working in a fast-paced, client-focused environment and has a proactive, solution-oriented approach.

What you'll be doing:

• Manage a diverse caseload of employee relations matters including (but not limited to) long-term sickness, disciplinary, grievance, redundancy, capability, client removal, and occupational health referrals.
• Provide timely, accurate, and commercially sound advice to managers, considering both business needs and legal risks.
• Ensure cases are progressed efficiently in line with SLAs, maintaining accurate records in HR case management systems.
• Identify and escalate high-risk or complex cases, highlighting trends and potential management capability gaps.
• Support with drafting and reviewing correspondence, including investigation, disciplinary, and outcome letters.
• Review case documentation and advise on best practice and procedural compliance.
• Coach and guide managers to confidently handle ER matters and make informed decisions.
• Build strong relationships with key stakeholders, delivering a high-quality internal customer experience.

What we're looking for:

• Minimum 2 years' experience advising on employee relations issues, including complex cases such as dismissal and discrimination.
• Strong understanding of UK employment law and HR best practice.
• Excellent communication and influencing skills, with the ability to engage stakeholders at all levels.
• Strong attention to detail and ability to manage multiple priorities to tight deadlines.
• A customer-focused mindset with a proactive approach to problem-solving.
• Ability to work both independently and collaboratively within a team.
• CIPD qualification (Level 3/5 or working towards) is desirable.

What you'll get:

• 25 days annual leave (excluding bank holidays)
• Company pension scheme
• Employee Assistance Programme (EAP)
• Access to learning and development platforms
• Employee discount schemes
• On-site facilities including parking and canteen
• Income protection

If this sounds like a good fit for your experience, please apply directly for consideration.