Maintenance Engineer

TIS is a forward thinking and nationally renowned Security and Communications Company, proudly holding NSI Gold and BAFE accreditations. We specialise in the design, installation, service and maintenance of integrated security systems and manufacture specialist equipment. TIS work with a wide range of public and private sector businesses and have achieved a reputation for quality, care, and reliability, which is second to none.

Our vision is to deliver and maintain a premium level of service within the industry, placing staff wellbeing, safety, and environmental responsibility at the core of our operations. We are committed to supporting our employees, customers, and stakeholders by fostering a culture of excellence, collaboration, and continuous improvement.

V343 – Maintenance Engineer (Security)

Location: West Midlands

Working hours: Monday – Friday, 8.00am – 5.00pm.

Salary: £28,000 - £32,000 basic plus overtime (dependant on skills, experience, and qualifications)

Benefits: Commitment to annual inflation increase in salary, Difference Maker Awards, Salary Sacrifice Pension Scheme, Holiday Buy Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Perks and Employee Assistance Program.

Overview

Are you an experienced Security Maintenance Engineer looking to join a company that values quality, professionalism, and customer service?

We are seeking a motivated and customer-focused engineer to join our growing team in the West Midlands. This is an excellent opportunity for someone with CCTV and security systems knowledge who takes pride in delivering exceptional service and building strong client relationships.

You will be working across a variety of security systems and environments, supported with ongoing training and development to help you continue progressing your career.

Key Responsibilities

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Carry out planned maintenance on a variety of security systems, including public space CCTV, Intruder and intercoms

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Ensure all work is completed to a high standard and customer satisfaction is achieved before leaving site

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Complete all required documentation accurately, including job reports and timesheets, using the Company’s service management system

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Maintain compliance with all relevant health and safety procedures and best practices

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Participate in the Company’s out of hours callout rota

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Represent the business professionally at all times when interacting with clients and colleagues

Experience and Qualifications

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Minimum of 3 years’ experience maintaining CCTV systems

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Good technical knowledge of CCTV, Intruder, networking, and intercom systems

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IPAF Licence

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PTS (desirable but not essential)

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Full UK driving licence

Knowledge and Skills

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Self-motivated, with a positive “can-do” attitude

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Able to remain calm and effective under pressure

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Excellent communication and customer service skills

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Strong interpersonal skills and ability to build effective relationships

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Committed to continuous learning and personal development

What We Offer

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Opportunity to work with a supportive and professional team

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Career progression opportunities

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Varied and interesting work across multiple client sites

If you are passionate about delivering high-quality service and want to be part of a company that values professionalism, teamwork, and development, we would love to hear from you.

To apply, please send your CV to People Department, TIS Ltd, Hamilton Way, Oakham Business Park, Mansfield, Notts NG18 5BU

TIS are an equal opportunities employer