Credit Control Supervisor

We're Hiring - Credit Control Supervisor!

At  Securitas Technology , we’re searching for a  Credit Control Supervisor to join our current team of 8-10 people. You will be a strong minded individual, able to motivate and also to take lead in escalation or complaints when necessary.

If you’re ambitious and take pride in delivering exceptional service, this is a great chance to develop your skills and progress your career in a supportive, forward-thinking team.

This is a hybrid working role, with 3 days home working and 2 office days on a Thursday/Friday.

Hours of work are Monday to Friday 37.5 hours per week.

Job Description

Key Responsibilities

• Owning end-to-end collections across your customer portfolio
• Coach, and develop the Credit Control team members to achieve individual and departmental targets.
• Acting as the go-to escalation point for complex queries and disputes
• Resolve escalated customer queries and payment disputes in a timely manner.
• Review and improve credit control processes and procedures.
• Work closely with internal departments to strengthen customer relationships and minimise payment delays.

Qualifications

Experience

• 5+ years previous experience in a Credit Control Team Leader, Senior Credit Controller, or supervisory credit control role.
• Strong understanding of credit control and debt recovery processes.
• Proven people management and leadership experience.
• Excellent communication and relationship-building skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Confident using finance systems and Microsoft Excel.
  Results-driven with a proactive and hands-on approach.
• Someone who thrives in a fast-paced environment and takes real ownership of cash collection, customer relationships, and resolving complex issues end-to-end.
• Hands on, high impact role where you'll manage your own portfolio while acting as a senior escalation point and supporting a team of Credit Controllers to stay on track.

Additional Information

It’s great to see you’re considering a career with us here at Securitas Technology! You're one step away from joining our global team of over 375,000 professionals.

Why Choose Securitas Technology?

At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer , embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect, transparency, and collaboration.
• Fair Pay & Benefits: Competitive, equitable compensation and benefits.

Our Commitment to You

We support our workforce through initiatives such as:

• Employee Networks – Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
• Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
• Health & Well-being Programs – Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.

We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!

Take the Next Step

Join us and be part of a team that values you. Click ‘Apply Now’ and start your career with Securitas UK today!