Field Service Management Coordinator
Job Title: Administrator / Coordinator
Location: Solihull (Hybrid Working)
Contract Length: 6 months - Ongoing with the potential of a permanent contract
Hours: 8am to 4pm / 10am to 6pm
Overview:
We are currently supporting an exciting opportunity with a leading organisation, where we are seeking experienced Administrator / Coordinator to join their team in Solihull. This is a key role within their operations, helping ensure the smooth allocation and prioritisation of jobs as part of a new system roll-out.
As a Coordinator, you'll play a crucial role in managing high-priority jobs and ensuring they are allocated and completed on time. This is an exciting opportunity for someone with strong admin, coordination, and organisational skills, looking to make a meaningful impact.
What You Will Do:
- Oversee high-priority jobs, ensuring they are manually flagged and escalated as needed.
- Use your initiative to manually allocate and assign work, arrange extra staffing, and source necessary parts and equipment.
- Work closely with engineers and the operations team to ensure deadlines and SLAs are met.
- Collaborate with the team to ensure effective work allocation and despatching of tasks.
- Manage your workload autonomously, with flexibility to work from home 2-3 days a week after initial training.
- Strong administrative or coordination background.
- Ability to think on your feet, using initiative to solve problems and manage complex tasks.
- Self-motivated and able to work independently, especially when working from home.
- Experience in planning, dispatching, or scheduling would be highly beneficial.
- Detail-oriented with excellent organisational skills.
- Hybrid working - 3 days in the office, 2 from home.
- Based in Solihull.
We look forward to reviewing your application and potentially working together on this exciting opportunity.
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