Fire & Security Systems Engineer

Job Title: Fire & Security Systems Engineer Location: Covering Birmingham South Area Salary: Up to £40k per annum - depending on experience. Job Type: Permanent, Full Time The Company: Jackson Fire & Security is rapidly expanding its operations across the UK, making this an exciting time to join a company with consistent demand for its fire and security solutions. We operate across a wide range of sectors, including education, social housing, property management, and retail, delivering everything from basic fire extinguishers to large-scale commercial fire and security installations. Working for Jackson Fire & Security, you will be a highly organised and proactive individual with a strong sense of responsibility and professionalism. This is a field-based, lone-working role, offered on a full-time, permanent basis. The role is predominantly Monday to Friday, 8:00am to 5:00pm; however, a degree of flexibility is required to support the operational needs of the business and ensure excellent service delivery to our customers. About the Role: As a Fire & Security Engineer, you will be responsible for installing and maintaining a wide range of fire and security systems while continuously developing your knowledge across different technologies. Your workdays will be dynamic and varied. One day, you may be installing fire extinguishers; the next, servicing a large commercial fire detection or intruder alarm system. No two days are the same. No matter the task, you will always act as a representative of the business, recognising the importance of delivering exceptional customer service and maintaining high professional standards at all times. This role involves lone working, with daily reporting directly to your manager. You will take ownership of your workload, tackle exciting technical challenges, and play a vital part in protecting people, property, and assets. Your impact goes beyond fixing systems-you will be helping to safeguard lives and provide peace of mind to customers every day. Person Specification: Proven experience working with fire and/or security systems, including the installation, maintenance, and fault-finding of: Fire alarm systems, access control systems, intruder alarms, CCTV systems, Fire extinguishers (Further training will be provided where required) A full UK driving licence Strong communication skills, with the ability to interact professionally with customers, both face-to-face and over the telephone A can-do attitude, with customer service always treated as a top priority The ability to build and maintain strong working relationships with clients Highly self-motivated, capable of working independently and delivering work to the highest standards A hard-working and reliable approach to all tasks Ability to manage your own workload effectively with minimal supervisionPlease note due to the nature of the role, successful applicants will be subject to security screening in accordance with BS7858. The Benefits: Salary up to £40,000, depending on experience 25 days annual leave plus Bank Holidays Additional day off for your birthday Continuous ongoing training and development opportunities Clear opportunities for progression within the organisation Company pension scheme Laptop, tablet, uniform, and company vehicle provided (vehicle for work use only) Regular recognition and performance reviews with your managerMore About Us: Jackson Fire & Security is a family run business and one of the leading independent fire and security solutions providers operating nationally. We've grown steadily since we formed in 1991 and we're now one of the most respected solutions led companies operating in the field. We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, gender identity, age, religion, disability, or any other characteristic. Our hiring decisions are based on merit, qualifications, and business needs. We strive to create an inclusive culture where all employees feel valued and respected. As an equal opportunities employer, we actively encourage candidates from underrepresented groups to apply. Candidates with the relevant experience or job title of; Fire Alarm Systems Engineer, Security Systems Engineer, Infrastructure Engineer, IT Infrastructure Systems Engineer, Technical Systems Engineer, may also be considered for this role