Retail Travel Consultant

We are collaborating with long-established and successful luxury travel agency based in Birmingham, with decades of experience in creating unforgettable holidays for our loyal customers. From luxury escapes and tailor-made itineraries to family holidays, cruises, city breaks, and adventure travel.

As demand continues to grow, we’re looking for a passionate, driven and experienced Retail Travel Consultant to join our clients friendly, knowledgeable team. If you’re enthusiastic about travel and love helping others discover the world, this is the perfect opportunity for you.

Please note, only candidates with UK based retail travel agency experience will be contacted for the Retail Travel Consultant, who can work in the Birmingham area. We would consider retail travel professionals who have been out of the travel industry for some time, looking to make a return.

Retail Travel Consultant – Duties :

As a Retail Travel Consultant, you’ll be at the heart of the customer experience – turning holiday dreams into reality.

• Providing exceptional face-to-face and phone-based service to new and existing customers.
• Listening closely to understand customer needs and tailoring the perfect travel solution.
• Selling a wide range of holiday types across the globe, from beach breaks to bespoke tours.
• Building lasting relationships with customers and creating repeat business.
• Using your travel knowledge and enthusiasm to inspire and upsell additional products (e.g. excursions, insurance, upgrades).
• Meeting and exceeding sales targets with integrity and professionalism.
• Staying up to date with travel trends, destinations, and products.

Retail Travel Consultant – Essential Requirements:

• Previous experience in a travel agent (UK based) with proven travel sales experience.
• A genuine passion for travel and helping others.
• Excellent communication skills and a friendly, engaging manner.
• Proven ability to build rapport and close sales.

Retail Travel Consultant – Benefits:

• A supportive, experienced team with a passion for travel.
• Lucrative bonus and incentives.
• Regular travel industry training and fam trips.
• Staff discounts on holidays.
• Long-term career opportunities with a respected travel brand.
• A vibrant, customer-first retail environment.
• Free parking
• No Sundays or shifts.
• Plus, many more perks.