Level 7 management apprentice

Summary

Level 7 Senior Leadership & Management Apprentice.

Location: Birmingham.
Organisation: Edgbaston Wellness Clinic.
Salary: Competitive.
Programme: Level 6/7 Senior Leader (with funded leadership training).

About Us

Edgbaston Wellness Clinic is a private, high-end wellness and aesthetic clinic.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

annual increase in wages

Training course

Improvement leader (level 6)

Hours

Monday to Friday 9:30am to 3:30pm

30 hours a week

Start date

Monday 1 June 2026

Duration

2 years

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• CQC & Governance
• Support and lead CQC compliance and inspection readiness
• Maintain and improve clinical governance systems, SOPs, and audits
• Drive a culture of safety, accountability, and continuous improvement
• Monitor documentation, training records, and regulatory standards
• Staff Management & KPIs
• Track and manage staff KPIs (conversion rates, reviews, compliance, performance)
• Support recruitment, onboarding, and training
• Lead daily accountability structures (EOD reports, performance reviews)
• Address performance gaps with structured improvement plans
• Business Development
• Support growth initiatives (services, pricing, patient journey optimisation)
• Assist in marketing, lead generation, and conversion systems
• Identify inefficiencies and implement scalable operational improvements
• Contribute to building a premium brand experience
• Leadership Development

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• 11 GREENFIELD CRESCENT, BIRMINGHAM, B15 3AU
• 165 High Street, Quarry Bank, Brierley Hill, DY5 2AE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SERCO LIMITED

Training course

Improvement leader (level 6)

What you'll learn

• Strategic deployment of continuous improvement: Contribute to the business planning cycle and lead the development of improvement strategy. Analyse current state and identify opportunities. Develop deployment plans considering key enablers. Contribute to the development of an improvement culture. Maintain engagement through effective communication
• Business benefits: Identify, quantify and communicate financial and non-financial benefits
• Team formation and leadership: Use appropriate tools and techniques to identify, diagnose and resolve sources of under-performance and conflict within teams
• Capability Development: Design, source and evaluate learning interventions. Facilitate multi-functional workshops. Advise on selection of individuals for different levels of training
• Project management: Plan and manage an improvement programme with appropriate levels of governance. Apply processes for managing a portfolio of improvement projects including reporting, escalation, audit and risk management/mitigation
• Reviewing projects and coaching others: Provide guidance for structured project reviews. Conduct group coaching reviews. Identify, diagnose and resolve project performance issues
• Presentation and reporting: Critique own and others’ improvement reports/presentations
• Change management: Assess the effectiveness of change and identify opportunities to improve outcomes, guiding and supporting others to deliver results
• Principles and methods: Clearly communicate the importance of appropriate method-selection to others, and enable the organisation to make appropriate decisions through learning and tools
• Project selection and scoping: Establish guidelines for project identification and prioritisation. Assess effectiveness of identification and prioritisation processes and implement counter-measures to enhance outcomes. Engage leadership team to identify improvement opportunities
• Problem definition: Promote importance of evidence-driven problem definition in everyday work
• Voice of Customer(VOC): Coach others on the importance of understanding VOC. Identify ways that an organisation can improve customer insight through feedback loops to enable improvement activities to be focused appropriately
• Process mapping and analysis: Apply process thinking to identify opportunities to improve business and process performance and maintain ongoing process control
• Lean concepts and tools: Easily translate and communicate fundamental Lean concepts for application to a wide range of business functions. Assess the effectiveness of a Lean strategy and make recommendations for improving outcomes
• Data acquisition for analysis: Assess data acquisition conducted by others in terms of tool selection and application, conclusions and recommendations
• Statistics and graphical analysis: Assess and guide graphical and statistical analysis conducted by others in terms of tool selection and application, conclusions and recommendations. Communicate opportunities for robust application of basic data analysis methods and engage others to extend/embed the application of data-driven approaches. Investigate and evaluate measurement and analysis approaches which extend the capabilities of the organisation. Establish strategies for gathering and analysing life-cycle data
• Process capability and performance: Make recommendations on how an organisation can drive improvement through the selection of tools and metrics for process capability analysis
• Root cause analysis: Guide and coach others in planning to ensure efficiency of approach
• Experimentation, optimisation and simulation: Support the building of mathematical models and exploitation of these
• Identification & prioritisation: Develop a Creative Thinking strategy to support improvements
• Failure Mode Avoidance: Communicate the business case, aims, methods & key tools. Identify opportunities for application within product and project life cycles including Lean Design
• Data analysis – Statistical Process Control: Make recommendation on how an organisation can drive sustained improvement through the application of Statistical Process Control
• Benchmarking: Develop a benchmarking strategy to support an improvement programme

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Team working