Housing Officer

We are currently recruiting for a Housing Officer to join a specialist housing provider on a temp-to-perm basis. This is an excellent opportunity for an experienced housing professional to manage a varied portfolio of properties across the West Midlands, including self-contained homes, bungalows, shared accommodation and larger housing schemes.
This is a predominantly housing management and tenancy-focused role, offering a high degree of autonomy and flexibility. You will be responsible for managing your own patch, ensuring properties are well maintained, tenancies are sustained and residents receive a high-quality service.

Key Responsibilities of a Housing Officer:
Managing a portfolio of properties across the West Midlands.
Conducting tenancy visits, scheme inspections and property checks.
Managing void properties and coordinating re-lets to minimise turnaround times.
Liaising with repairs and maintenance teams to ensure works are completed efficiently.
Handling tenancy, rent and housing benefit-related enquiries.
Working with local authorities, support providers and referral partners to maintain occupancy and support tenancy sustainment.
Managing relationships with landlords, investors and external stakeholders.
Identifying safeguarding concerns and maintaining accurate housing records.About You:
Previous experience in a Housing Officer, Tenancy Officer or Neighbourhood Officer role.
Experience managing voids, lettings, tenancy management and housing-related casework.
Strong communication and stakeholder management skills.
Able to work independently, manage your own diary and prioritise workloads effectively.
A proactive and customer-focused approach to housing management.What's on Offer:
Temp-to-perm opportunity.
Hybrid working with approximately three days per week on patch.
Mileage paid at 55p per mile.
No fixed office base.
A varied role with autonomy, flexibility and the opportunity to make a real impact within a growing housing organisation.This opportunity would suit a housing professional who enjoys managing their own patch and delivering excellent tenancy and property management services within a supportive and flexible environment