Internal communications business partner - Permanent - Part Time

About the role

We’re looking for an experienced Internal Communications Business Partner to play a key role in delivering clear, strategic communication across Sense. This is a permanent position, working 30 hours per week with 2-3 days from our Selly Oak office.

This is a highly collaborative and influential role, working closely with senior leaders, programme teams and the Head of Internal Communications to support major organisational initiatives and transformation programmes.

You’ll lead on planning and delivering communications for key projects, ensuring colleagues across the organisation - particularly those in operational roles - are informed, engaged and supported through change.

Key Responsiblities

• Partnering with directors and programme leads to develop and deliver communications plans for key initiatives.
• Designing structured approaches to change communications, including stakeholder mapping and audience insight.
• Creating messaging frameworks, toolkits, FAQs and briefing materials for leaders.
• Supporting and coaching leaders to communicate effectively during change.
• Planning and delivering engagement activities such as workshops, events and town halls.
• Monitoring engagement, feedback and sentiment, and adapting communications accordingly.
• Ensuring alignment with Sense’s overall narrative, values and priorities.
• Working closely with internal communications channel specialists to deliver across the right platforms.
• Managing complex or sensitive communications with professionalism and care.

What we’re looking for

• Strong experience in internal communications, including supporting organisational change or transformation.
• Proven ability to develop and deliver effective communication plans.
• Confident stakeholder manager, with experience advising and influencing senior leaders.
• Excellent writing and communication skills, with the ability to simplify complex information.
• Experience working in large, complex or multi-site organisations.
• Understanding of change communications and employee engagement principles.
• Strong digital skills (Microsoft 365, Teams, SharePoint).
• A good understanding of inclusive and accessible communication practices.

Experience in a charity, health or social care setting would be beneficial, but isn’t essential.

About Sense

Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose.

We’re proud to be a Disability confident leader and a charity where people can grow their skills and careers in a supportive, flexible environment.

As part of our new three-year strategy , we’re delivering a transformational plan focused on strengthening support for disabled people with complex needs, driving social change and creating a fairer, more equal future. For further information visit: Transforming Sense, together: our three-year plan - Sense

Our Values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers:

• We’re creating change
• We’re always learning
• We’re better together

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the Recruitment Team on 0121 415 6735 or [email protected]

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: